In order to use the website www.kypseliworkshop.gr, the user must agree in full with the following terms of use, governing the entire content included in the website. The user must carefully read these terms before using any services of this website and, if they do not agree, they must not use the content and the services therein. The webpage www.kypseliworkshop.gr includes the online store of the company under the trade name Kypseli KOIN.S.EP. (hereafter kypseli). The company’s seat is located at 12 Lekka Str., Athens. 

INTELLECTUAL PROPERTY – LOGO

Kypseli’s Logo as well as the design of the entire website, the pictures, text, graphics and everything mentioned within the electronic store belong to and are the intellectual property of kypseli or of third parties legally concerned. Non authorized persons are expressly forbidden from using (e.g. copying, republication etc.) these assets in any way without the prior written permission of Kypseli. Access to this Site also means unconditional acceptance of Intellectual Property Laws.

LIMITATION OF LIABILITY

Kypseli has strived to present its products as accurately as possible, via pictures and descriptions. Some of the materials we use are natural (gem stones etc.) so there might be a slight variation in color or shape. You could also see some minor differences at the assembly of some jewelry as they are mounted by hand. But this is the charm of a handmade jewelry, that each one is unique in the details!

However, this website may contain unintended inaccuracies and, for this reason, the company will not be liable for the accuracy and completeness of the depictions and descriptions included.

PERSONAL DATA

The use of the online shop www.kypseliworkshop.gr implies the unconditional agreement of the user with the terms stated herein. Kypseli informs you that the information you have entered in order to place your order in any way will not be disclosed, or sold to third parties unless the procedure laid down by law for the removal of confidentiality (Law 2225/1994) or any obligations arising from the national implementation of Directive 24/2006. Please note that your personal information at your request is permanently deleted and can not be given to anyone in any way. For detailed information about Kypseli’s privacy policy, click here. By submitting your information to the server, you agree that the claimed material does not contain false, fictitious, illegal, and generally inappropriate for use and processing.

APPLICABLE LAW AND OTHER TERMS

Kypseli and www.kypseliworkshop.gr reserve the right to amend or update in writing these present Terms of Use without prior notice, effective as of the date posted on the Store’s website. Failure of the Company to exercise any of its rights shall not be construed as a waiver.

Navigation, use and transaction with the Store is governed by Greek law, EU Law and the relevant international conventions. Any dispute that occurs during nagivation, use and transaction with the Store shall be exclusively submitted to the competent courts of Athens, Greece.

PRODUCT PRICING

All product prices are in EUR and include VAT as provided by law. Kypseli reserves the right to adjust prices without prior warning.

PAYMENT METHODS

Payment of your order can be made in the following ways:

1. Deposit of the amount to Kypseli’s account in ALPHA BANK with IBAN GR40 0140 1200 1200 0232 0010 005, indicating in your comments your name and your order number.

2. With credit and debit cards: VISA, MASTERCARD, AMEX and DINERS. All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of AlphaBank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

3. Cash on delivery, for shipments within Greece only. Cash on delivery cost: 3,00 €.

PRODUCT SHIPMENT 

Most of our products are handmade and usually produced upon your order. The orders are sent, depending on the availability of materials and products, usually within 4-10 working days. We make every possible effort to have available materials for each of the products you see on the www.kypseliworkshop.gr store. But it might be impossible to execute an order or a part of it due to lack of materials or of force majeure (indicatively bad weather, strikes, etc.). In this case, we will contact you and will refund any charges related to the canceled order.

For Greece orders are shipped via ACS courier service. In Attica they are delivered within 1-2 business days and in the rest of the Country within 1-3 days of their shipment. Especially for inaccessible areas they are delivered within 2-5 days. A tracking number will be sent to you by e-mail for the follow-up of your order through the courier’s site.

For Europe* and the rest of the world orders are shipped via the national post office. Delivery to Europe is within 4-5 business days and for the rest of the world within 5-10 business days from the shipping date. A tracking number will be sent to you by mail for the follow-up of your order through the National Courier Site of your country.

If you choose the Cash On Delivery order method, you are obligated to accept your order otherwise it will be cancelled. If you refuse to accept your order more than twice we have the right to refuse to accept any orders from you in the future. 

The recipient is the importer of record and must comply with all laws and regulations of the destination country. 

Orders shipped outside of Europe may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Our company is not responsible for any delays after shipment.

*Europe Countries are: Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Spain, Italy, Croatia, Lithuania, Latvia, Malta, Netherlands, Hungary, Poland, Potugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic, Finland, Cyprus, Luxemburg, Iceland, Norway, Switzerland.

The rest of the countries are included in Rest of the World.

SHIPING FEES

The shipping fees for Greece (via courrier service) is as follows:

⦁ Attica: 2,80 €

⦁ Rest of Greece: 4.50 €

In case of cash on delivery, the above fees are charged with an extra of € 3.00.

For orders over 100 €, shipping within Greece is free of charge.

The shipping fees for abroad (via national mail) is as follows:

⦁ Europe: 6,00 €

⦁ Rest of the world: 8.00 €

RETURNS

We are sure that you will absolutely enjoy the purchase of a handmade jewelry Catherine bijoux!

But in case you change your mind, you can return it in perfect condition, along with the documents, sales receipt and retail packaging that came with the product, within 14 days after receipt and with the right to refund your money. We will only charge you the costs incurred for returning the goods and the commission of financial institution through which the purchase was made.

In case of a return, the refund will be completed within 15 days from the receipt of the returned products.

When the carrier returns an undeliverable package to Kypseli, a full refund is issued for the items less the shipping fee. We are unable to re-ship orders that are returned as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order if the product is still available for purchase.

If you return a product that has been delivered abroad, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our seat.

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